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Q: How do I turn my system off?

A: Enter your 4 digit code + off (1 Key)

Q: How do I arm my system?

A: Enter your 4 digit code (2 Key) or Stay (3 Key) if staying in house.

Q: How do I turn chime mode on/off?

A: Enter your 4 digit code + chime (9 Key)

Q: What do i do in case of a false alarm?

A: Call the monitoring service at 1-800-230-6975. You will have to give them the pass code/password to cancel dispatch.

Q: How do I make changes to my account?

A: Call DEPS Monday- Friday between 8am-5pm at (252)939-9500. You will need your pass code/password. You can also send a fax to (252)523-6464 or send an email.

 

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